Privacy Policy

Last Updated: [03.10.2024]

fr3n UG ("fr3n," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our platform, designed to empower creators, artists, and fans with tools for direct engagement and monetization. It also details the rights and choices available to you regarding your personal data.

This Privacy Policy applies to your use of fr3n's website, services, and custom creator platforms powered by fr3n's technology (collectively, the "Services").

1. Applicability of this Privacy Policy

fr3n provides a platform for creators, artists, and sports organizations to create customizable digital spaces for fan engagement, direct communication, and monetization. This Privacy Policy applies to personal information collected:

From fans who interact with creators' platforms.
From creators who set up and manage their platforms.
From visitors to fr3n's website or Services.

Please note:

Creators are responsible for their fans' data as data controllers.
Fans should refer to the specific creator's privacy policy for details on how their data is used by the creator.

2. Information We Collect

2.1 Information Provided by Creators

Account Information: Name, email address, payment details, and other information provided during account setup.
Platform Customization Data: Information about preferences, uploaded media, and settings for customizing creator platforms.
Activity Data: Analytics on fan engagement, content performance, and membership tiers.

2.2 Information Provided by Fans

Registration Information: Name, email address, or other credentials provided during account creation.
Engagement Data: Interactions with creators' content, such as likes, comments, purchases, or campaign participation.
Payment Information: Processed securely by third-party providers for transactions.
Wallet Information: If fans connect a wallet (e.g., for memberships or digital passes), we may collect the wallet address and related blockchain transaction metadata.

2.3 Automatically Collected Data

We and our partners may automatically collect:

Device Data: Browser type, IP address, device type, and general geographic location.
Usage Data: Pages visited, time spent on pages, navigation paths, and activity within the platform.

3. How We Use Your Information

We process personal data to:

Provide and Manage Services: Enable creators to manage their platforms and allow fans to interact with creators.
Enhance User Experience: Tailor platform features to optimize engagement and performance.
Facilitate Payments and Transactions: Process payments securely through trusted third-party providers.
Enable Direct Engagement: Help creators connect directly with fans using tools like newsletters, notifications, and exclusive content.
Analyze and Improve Services: Use aggregated data to identify trends, enhance features, and improve the platform.

Fan data (e.g., engagement analytics, subscription information) is shared with the creator whose platform the fan interacts with. Creators use this information according to their own privacy policies.

4.2 Third-Party Services

We may share data with:

Payment Processors (e.g., stripe): For handling transactions securely.
Wallet Providers (e.g., thirdweb): For blockchain integrations.
Cloud Services (e.g., AWS, Vercel): For hosting and data storage.
Analytics Providers (e.g., Google Analytics): To help creators understand fan engagement.

4.3 Compliance and Legal Requirements

We may disclose personal information as required by law or to protect against fraudulent, harmful, or illegal activity.

5. Wallet Infrastructure and Blockchain Data

Our platform integrates with wallet providers (e.g., thirdweb) to enable fan and creator engagement through blockchain-powered tools. Specifically:

Blockchain Transactions: Tokens issued or purchased on creator platforms are stored on the Polygon blockchain. While we do not store private keys, we may collect wallet addresses and transaction metadata.
Secure Integration: Wallet connections are managed securely, and users retain control over their private keys.
Fan Profiles: Wallet-linked profiles enable creators to gain insights into fan behavior while maintaining blockchain transparency.

6. Your Rights and Choices

As a user of our Services, you have the following rights:

Access and Correction: You can request access to your personal data or correction of inaccurate information.
Data Portability: Obtain a copy of your data in a structured format.
Deletion: Request deletion of your personal information, subject to contractual or legal obligations.
Objection: Object to the processing of your data in certain circumstances.
Cookies and Tracking: Manage your cookie preferences via browser settings.

Fans should contact the relevant creator to exercise their rights concerning data collected on creator platforms.

7. Data Retention

We retain personal data only as long as necessary:

Fan data: Retained for the duration of the fan-creator relationship or as required by legal obligations.
Creator data: Retained until account termination, unless otherwise required by law.

8. Security Measures

We implement robust security measures to safeguard personal data:

Encryption: Data is encrypted in transit and at rest.
Access Controls: Strict protocols limit access to sensitive data.
Regular Audits: We conduct regular reviews to identify and address vulnerabilities.

9. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.

10. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revision date.

11. Contact Us

For questions or concerns regarding this Privacy Policy:

fr3n UG [Schaumburgstraße 3, 48145 Münster] [info@fr3n.tech]

Fans may also contact their respective creators for specific questions about their data.